Exquisite 1ct Heart Shaped Stud earrings
Approx. 1.0ct (2 x 5mm) Natural Swiss Blue Topaz
Platinum finished Sterling Silver
This item comes with:
- Free shipping
- Free gift packaging
- 30-day Returns
At Jian London we have taken the decision that no payment information will be stored or processed on our website. This means we only retain information regarding your order and do not hold any details regarding your credit or debit cards safeguarding your privacy and security. During checkout your order details will be passed securely to our preferred processing partners Amazon or Paypal where all of the major Credit and Debit Cards and Mobile Payments are accepted.
Received by you ...
|UK Standard||3pm||1-2 working days**||FREE|
|UK Next Day||3pm||End of Next Working Day*||£1.95|
|UK Next Day 1pm||3pm||Next Working Day By 1pm*||£1.95|
|UK Saturday delivery 1pm||3pm||Saturday by 1pm||£4.95|
|UK Saturday delivery 9am||3pm||Saturday by 9am||£19.95|
* Monday to Friday excluding public holidays **93% On Time Delivery Rate
Received by you ...
|Global Mail to most countries||3pm||5-10 working days||£2.15|
|Europe Economy Express||3pm||3 working days||From £6.75|
|Europe Next Day||3pm||1 working day*||From £7.95|
|Europe Next Day by 12pm||3pm||1 working day*||From £12.95|
|USA Express Delivery||3pm||1-2 working days*||£11.45|
|Canada & Mexico Express Delivery||3pm||2-3 working days*||£15.95|
|Asia & Middle East Express Delivery||3pm||2-4 working days*||From £18.95|
|Worldwide Express to other regions||3pm||2-6 working days*||From £22.95|
* Monday to Friday excluding public holidays
We know sizing can be an issue so for all returnable items we offer a free exchange until it fits within 30 days or for gift items within 45 days. Between 1st November and 31st December the exchange period is extended up to 31st January the following year provided items are still in their original condition and the security tag has not been removed.
If for any reason you are not satisfied, you may return an item in its original condition with the security tag intact, within 30 days of the date of shipment for a refund. Between 1st November and 31st December the return period is extended up to 31st January the following year provided items are still in their original condition and the security tag has not been removed. Buyer pays return postage. Bespoke, altered or made to measure Jewellery is non-returnable.
All of our products come with a one year guarantee plus our 30 Day Easy Replacement policy. Whether by unfamiliarity, accident or fault, most issues happen in the first 30 Days of purchase, often after only a few times of use. This will naturally be very disappointing, therefore regardless of the reason, we aim to fix this quickly and efficiently within one or two days. Simply email us a photo of the item and we will send a replacement along with a pre-paid return envelope for the returning item, which you simply drop off at your nearest Post Office. Outside the first 30 Days but within the first year, we still have you covered, but you will need to send the item back to us where it will be inspected under the microscope by our workshop. If we are at fault we will not only send a new replacement but also a £20 discount coupon.
Items returned within the valid return periods and where the security tag is intact and the item is in its original condition we aim to process a full refund or exchange within 24hrs. Items returned where the security tag has been removed will incur an inspection fee, where the item will be inspected under the microscope by our workshop. If the item is still in its original condition then store credit will be issued less a £5 inspection fee. Items that have been used and are not in their original condition will generally not be refunded. However, at our discretion, we can deduct a restocking fee to faciliate an exchange to something else or store credit. Returns that are rejected can incur a returns fee of £10 unless it qualifies for warranty repair. Items returned due to Refusal to Sign, Collect or rearrange Delivery or other Non-Delivery issues will incur a £10 Non-Delivery fee before being refunded.